Minockio

FAQS

Asked Questions and Answers.

Q: What is Minockio?
Answer

Minockio is a model figure that you can design by yourself. Each one is unique in its own way.

Q: What can I design?
Answer

Yourself, your family and friends, your special someone, even made-up cartoon characters.

Q: How is a Minockio made?
Answer

Minockio is made by you lending your creative insights, and us making those insights into reality. We pre-design facial features and costumes. You design and put together these customizable features to create your unique Minockio. We then use 3D printing technology to bring your design to life.

Q: What is 3D printing?
Answer

3D printing makes a 3D physical object from a digital model. It’s similar to inkjet printer, but prints solid materials; we use a special powder instead of ink. The powder is printed layer-by-layer, glued, and colored to create an object.

Q: What does an actual Minockio look like?
Answer

Minockio looks and feels somewhat like an unglazed porcelain doll.

Q: How big is a Minockio?
Answer

A Minockio is about 4 inches tall. Sizing can vary a little depending on the pose you select.

Q: What does the skin of a Minockio feel like?
Answer

All Minockios possess a matte finish. The skin feels like unglazed porcelain.

Q: Are those layering lines on my Minockio’s skin defects?
Answer

No, they are not. The lines are from the layer-by-layer 3D printing process.

Q: How much does a Minockio cost?
Answer

A Minockio costs Bt 4,500 free domestic shipping within Thailand / USD 140 plus shipping.We also offer special promotion from time to time.

Q: Why is a Minockio more expensive than action figures?
Answer

Each Minockio is made unique with 3D printing. The 3D printing process and materials are much more costly than typical large-batch production methods such as plastic molding.

Q: How should I care for my Minockio?
Answer

Avoid heat, direct sunlight, humidity, and especially water, as these will damage the colors of your Minockio. Do not drop. Clean with a dry cloth only.

Q: Is a Minockio easily breakable?
Answer

Small parts such as fingers, hands, arms, etc. may break if dropped or hit. It’s unlikely that the material will shatter into small pieces unless it gets hit really hard, pressed or grinded against something.

Q: How can I fix my Minockio if it breaks?
Answer

Apply superglue for minor damage. If it has shattered into small pieces, it may be beyond repair.

Q: Is it safe for babies or young children to play a Minockio?
Answer

No, a Minockio is not a toy. Small parts and packaging materials can pose a chocking hazard. A Minockio cannot be put into mouth. Please keep away from babies and young children.

Q: Can I return my Minockio?
Answer

Every Minockio is personalized and unique in design. Therefore, we cannot accept returns unless your Minockio is defective.

Q: How long does production take?
Answer

Approximately 15 days.

Q: How do I pay for my Minockio?
Answer

We accept only the following payment methods: PayPal and Paysbuy.

Q: Where do we ship?
Answer

We ship globally. Buyers are responsible for complying with their country’s custom regulations, including paying taxes and duties.

Q: How long does shipping take?
Answer

We offer various shipping options. Delivery time depends on your location and the option you choose.

Q: Where are we based?
Answer

Bangkok, Thailand